FAQ
Below are the most frequently asked questions about the DogWatch Hidden Fence products and training. If the answer to your question is not here, please contact us.
You can also check our Troubleshooting and Training sections.
Q: What is a DogWatch Hidden Fence System?
A: The DogWatch Hidden Fence is a pet containment system that uses radio signals to keep your pet within a designated boundary.
Q: How does it work?
You can also check our Troubleshooting and Training sections.
Q: What is a DogWatch Hidden Fence System?
A: The DogWatch Hidden Fence is a pet containment system that uses radio signals to keep your pet within a designated boundary.
Q: How does it work?
A: A buried wire carries harmless radio signals around the designated area. Your dog wears a small receiver on a collar that signals him by emitting a mild stimulation, or correction, when he gets too close to the boundary.
Q: How does my dog learn where the boundary is?
A: Your dog learns the boundaries through voice commands and visual flags that are set inside the fence. The dog goes through a training session for a few minutes each day for 7 to 10 days. With training, the dog remembers the placement of the flags and is taught to stay within the border. During the training period, flags are slowly taken away. If the dog goes to within 5-10 feet of the boundary, he will hear a warning sound that means he is getting close to the boundary. If the dog reaches the boundary, he will receive a correction.
Q: Why should I purchase a DogWatch® Hidden Fence System over the Invisible Fence® brand?
Q: How does my dog learn where the boundary is?
A: Your dog learns the boundaries through voice commands and visual flags that are set inside the fence. The dog goes through a training session for a few minutes each day for 7 to 10 days. With training, the dog remembers the placement of the flags and is taught to stay within the border. During the training period, flags are slowly taken away. If the dog goes to within 5-10 feet of the boundary, he will hear a warning sound that means he is getting close to the boundary. If the dog reaches the boundary, he will receive a correction.
Q: Why should I purchase a DogWatch® Hidden Fence System over the Invisible Fence® brand?
A: DogWatch is the only underground fence system that works on an FM radio signal frequency. This FM system, called SafeLink®, is an exclusive patented DogWatch technology that provides your pet with maximum protection from unintentional stimulation caused by stray radio signals. Other pet containment, such as the Invisible Fence brand run on an AM radio frequency that often picks up stray signals and can cause your dog to receive a correction when not near the hidden boundary. This may cause your dog to become confused and afraid. Only DogWatch's SafeLink system safely ignores AM radio signals.
Q: Are there other benefits to the DogWatch Hidden Fence?
A: The DogWatch Performance Series R8 receiver runs on a battery that lasts two years…the longest in the industry. Maintenance costs are low compared to the Invisible Fence brand. Your savings can be significant.
Our new Performance Series R7 and R8 Receivers have our exclusive AutoMemory feature. The receiver constantly monitors your dog if he "challenges" his boundary. Both receivers have the fastest response time, meaning if your dog challenges the "fence" he will feel a correction immediately - at the beginning of the avoidance zone, not half way through.
Q: Are there other benefits to the DogWatch Hidden Fence?
A: The DogWatch Performance Series R8 receiver runs on a battery that lasts two years…the longest in the industry. Maintenance costs are low compared to the Invisible Fence brand. Your savings can be significant.
Our new Performance Series R7 and R8 Receivers have our exclusive AutoMemory feature. The receiver constantly monitors your dog if he "challenges" his boundary. Both receivers have the fastest response time, meaning if your dog challenges the "fence" he will feel a correction immediately - at the beginning of the avoidance zone, not half way through.
- The DogWatch Hidden Fence has a unique, patented user-programmable receiver that can be customized - by you - to the training level that's right for your pet's personality and size. No need for a technician service call and related charge.
- The DogWatch receiver includes our pet-friendly™ "audible only" training level that allows you to train your dog using an audible "beep" tone before your dog feels a correction.
- You'll receive a lifetime equipment warranty on your DogWatch Hidden Fence when installed by us.
- We are trained, dedicated professionals. In addition to providing you and your pet with superior technology and products, we live and works in your community. We are ready to provide you with courteous and prompt customer service.